Help
Everything you need to know about using Paper Edit App.
Building your paper edit
How do I start a project?
How do I add something to my paper edit?
How do I fine-tune a block's in/out points?
- Click a block in the paper edit panel — its words highlight in the transcript and drag handles appear at the start and end.
- Drag a handle word-by-word to trim or extend.
- Click the block again (or elsewhere) to finish.
What do the Timecodes, Pauses and Tints toggles do?
How does the Pauses toggle work, and what do I set in Premiere?
Premiere flags silence and filler gaps in the transcript but doesn’t export the actual words — so Paper Edit shows them as […] (short pauses) or [Xs] (pauses over 2 seconds), hidden by default for a cleaner read. Toggle Pauses on to reveal them.
To enable filler-word detection in Premiere:
- Open Window → Text → Transcript
- Click the ••• menu and choose Transcript view options…
- Enable filler-word detection
- Re-transcribe the sequence
- Re-send from the Bridge panel
Tip: transcripts created outside Premiere, or older ones, usually have no filler-word flags.
How do labels, markers and notes work?
Can I rename or merge speakers?
Can I undo, redo, reorder and clear?
How do I set the output sequence settings for multiple sources?
How do I export, and how does the build work?
Working together — live editing, comments & suggestions
Can more than one person edit at the same time?
How do I know who else is in the project?
If we both edit at the same time, will we clash?
Can I undo and redo?
How do comments work?
What's the difference between a comment and a suggestion?
How do I accept or reject a suggestion?
What does "edited by …" on a block mean?
How do I tell collaborators the edit is ready to review?
What's the difference between Request review and Sign off?
Can I save and load different versions of my paper edit?
Do comments and suggestions need an AI key?
Search, AI search & the Refine tab
How does keyword search work?
What is AI search?
How do I enable AI search?
Which AI providers are supported, and what does it cost?
What do the AI search error messages mean?
What is the Refine tab?
What kinds of suggestions does the Refine tab give?
How do I use the Refine tab?
What does "Find alts" do?
What happens when I click "Remove block N"?
Does the Refine tab require an AI key?
Topics tab
What is the Topics tab?
Topics, Emotions, and Story Beats — what's the difference?
How do I generate a topic map?
What does the topic hierarchy look like?
How do I add topic segments to my paper edit?
Are added segments labelled automatically?
What is the "Across sources" section?
How does cross-source grouping work? How does the AI know two topics are the same theme?
How do I search topics?
Can I export a topic map?
Can I regenerate a topic map after editing the transcript?
Does the Topics tab require an AI key?
Multi-source projects
How do I work with multiple cameras or interviews?
Can I add several sequences at once?
How does the project layout work with multiple sources?
How do I delete a source entirely?
How do I reorder transcript columns?
Can I rename a source?
Can I add a source to an existing project?
Can I bring in comments from a Frame.io review?
What if my new source has a different frame rate or resolution to source 1?
Can I mix sources in one paper edit?
Does it support Premiere multicam sequences?
Does it handle multi-track audio?
I have a multi-camera interview with a separate audio track per person — should I transcribe every track?
No — only transcribe one track per conversation. Transcribing every isolated mic (or both channels of the same stereo recording) sends the same conversation to Paper Edit App multiple times over, which does nothing for your paper edit but can be enough on its own to trigger the upload size error below on a long sequence.
In Premiere, run Window → Text → Transcript → Transcribe Sequence only on the one clip (or stereo pair, picking just one channel) that has the cleanest recording of everyone speaking — ideally one with Premiere’s multi-speaker detection so each person still gets their own speaker label in the transcript. Leave the other camera angles and isolated mic tracks untranscribed; the Bridge still places all of them correctly when it builds the final sequence, since build reconstructs every track regardless of which one was transcribed.
Rule of thumb: a single transcribed track of up to about 3 hours sends reliably. That 3-hour budget is a total across every track you’ve transcribed, not per track — three isolated mics transcribed on the same 90-minute conversation adds up to 4.5 hours of transcribed audio, not 90 minutes, and is likely to hit the limit below.
With only one mic transcribed, how do I know which file a column's transcript actually came from?
Speakers
How do I get speaker labels in my transcript?
What are the speaker colour tints?
How do I filter the transcript to one speaker?
How do I rename a speaker?
How do I reassign one paragraph to a different speaker?
Premiere missed a speaker change partway through a paragraph — can I fix just part of it?
How do I merge two speakers into one?
Exporting
How do I get my paper edit back into Premiere?
What is the Paper Edit JSON export for?
How do I control the sequence frame rate and resolution?
Can I print my paper edit or save it as a PDF?
After building with the Bridge, my multicam clips are not enabled for camera-switching — is that normal?
Yes — Premiere’s scripting API does not allow a panel to enable multicam mode automatically. The Bridge places clips with correct timecodes, then shows a tip in its log. To finish:
- Select all clips in the new sequence
- Right-click → Multi-Camera → Enable
Camera-switching is then fully active.
The Bridge says a clip was not found, even though it's in my project.
The Bridge re-finds clips through the source timeline they came from. If a clip is reported missing:
- Check the source timeline still exists in the project (it must appear in the panel’s sequence picker)
- If you renamed or replaced the source timeline since sending, re-send it as a source and re-select the affected blocks
- Retry the build
The Bridge panel doesn't appear in Premiere — what's wrong?
The panel lives under Window → UXP Plugins → Paper Edit Bridge (not Window → Extensions). If it isn’t listed:
- Confirm the install completed in Creative Cloud Desktop (requires Premiere Pro 25.6+), or unzip the
.ccxand load itsmanifest.jsonwith Adobe’s free UXP Developer Tool (Add Plugin → Load — Add Plugin only accepts amanifest.json, not the packaged.ccxitself) - Restart Premiere Pro after installing
Full instructions are on the Bridge page.
Account & settings
How do I set my display name?
How do I change my password or email?
How do I set up AI search?
How do I get an Anthropic (Claude) API key?
How much does AI actually cost to run?
How do I organise projects into folders?
Troubleshooting & error messages
"A block must be within a single clip. Select inside one clip."
"Couldn't save that change — it's been undone."
"Failed to add block."
"Couldn't apply the edit."
"Couldn't reach the server. Reload to re-sync."
"Couldn't post that comment." / "Couldn't post that suggestion." / "Couldn't update that comment."
"Couldn't apply that suggestion — the target block may have changed."
"Add an AI key in Settings to generate topics." / "Add an AI key in Settings to use Refine."
"Couldn't generate topics." / "Couldn't analyse the paper edit."
Bridge: "No transcript found on this sequence."
Premiere hasn’t transcribed the clips in this sequence, or the transcription hasn’t completed yet.
- In Premiere, open Window → Text → Transcript
- Click Transcribe Sequence
- Wait for it to finish (words will appear in the panel)
- Click Send again in the Bridge panel
Bridge: "Your plan's project limit is reached — upgrade or reuse an existing project."
Bridge: "Ingest failed (413)"
413 means the sequence you sent is too large in one go — almost always because more audio has been transcribed than actually needs to be. The size is driven by total minutes of transcribed audio, not the length of your sequence: transcribing the same conversation on several tracks (isolated mics, both channels of a stereo pair, multiple camera angles) multiplies the data for no benefit, since it’s the same words each time.
“Ignore Transcript” does not fix this. It only tells Premiere’s own caption/speech features to disregard that track — the transcript stays attached to the clip and the Bridge will still send it. Premiere has no way to detach or delete a transcript from a clip in place (the Text panel’s … menu only offers Re-transcribe, Export, and Import — nothing removes one).
- The only real fix for a track you don’t want transcribed: re-import that media and replace the clip on the timeline with the fresh copy. This loses that clip’s transcript entirely, so only do it to tracks whose transcript you don’t need — see “should I transcribe every track?” above for which one to keep
- As a rule of thumb, a single transcribed track of up to about 3 hours sends reliably — that budget is a total across every transcribed track in the sequence, not per track
- Re-send from the Bridge panel
Bridge: "Open a Premiere project first."
Bridge: "Sent from [project], but a different Premiere project is open (media may be offline). Click Build again to build anyway."
Bridge: connection or build fails with no clear message
- Check that you’re connected — the panel shows your name and a Disconnect button at the top
- If disconnected, reconnect using your Bridge key from Settings → Bridge Connection
- If connected but builds fail, open the UXP developer console: Premiere → Window → Extensions → UXP Developer Tools
- Look for
[bridge]log lines — these show exactly where the build stopped and what Premiere returned
The Pauses toggle does nothing
Premiere only flags filler words when the transcript was created with filler-word detection turned on. To fix it:
- In Premiere, open Window → Text → Transcript
- Click the ••• menu and choose Transcript view options…
- Enable filler-word detection
- Re-transcribe the sequence
- Re-send from the Bridge panel
A block shows no text (appears empty)
Still stuck?
Send us a message and we'll get back to you.